Frequently Asked Questions
Everything you need to know about our premium textiles and home decor services.
Can I order fabric samples before purchasing larger quantities?
Yes, we highly recommend ordering swatches. You can select the 'Order Sample' option on any product page to ensure the color and texture meet your expectations.
Do you offer custom sizing for drapes and curtains?
We do. We provide professional tailoring services for custom lengths and widths. Please visit our Custom Orders page to submit your specific window measurements.
How should I care for and clean my new fabrics?
Care instructions vary by material. Most of our linens and synthetics are machine washable on a delicate cycle, while our velvets and silks are strictly dry-clean only.
What is your return policy for cut-to-length fabric?
Because fabric is cut specifically to your order, we cannot accept returns on yardage unless there is a manufacturer defect. Ready-made drapes can be returned within 30 days.
How long does shipping take for domestic orders?
Standard orders typically process within 2-3 business days. Shipping usually takes 5-7 business days depending on your location within the continental United States.
Are the colors shown on the website accurate?
We strive for color accuracy, but please note that screen calibrations vary. This is why we encourage ordering a physical sample for color-critical projects.